vipjili Privacy Policy — Your Data, Clearly Explained
This Privacy Policy explains what personal information vipjili collects from Philippine members, how it is used, and how it is protected. By using our platform, you agree to the practices described here. We are committed to handling your data responsibly and transparently.
Last updated: 2025. Questions? Visit our FAQ page or contact [email protected].
Full Policy
What We Collect, How We Use It & Your Rights
1. Information We Collect
When you register and use the vipjili platform, we collect certain personal information necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, contact number, email address, and the details of your preferred PHP payment method. We also collect technical data such as your device type, browser version, IP address, and session activity logs each time you access the platform. During the identity verification process, we may collect a copy of a government-issued ID and a selfie for authentication purposes. Voluntary information you provide — such as preferences or support enquiries — is also stored. We collect only what is reasonably necessary to deliver a safe, personalised, and compliant service to our members.
2. How We Use Your Information
The personal information we hold is used primarily to create and maintain your vipjili account, process deposits and withdrawals in Philippine pesos, and verify your identity as required under our licensing obligations. We use your contact details to send you important account notifications, transaction confirmations, and — where you have opted in — promotional updates about new features, sports events, and rewards. Technical data helps us detect unusual login patterns, prevent fraud, and improve the overall performance of our mobile platform. We do not sell, rent, or trade your personal data to any third-party commercial entities. Aggregated, anonymised data may be used for internal analytics to improve our services, but this cannot be used to identify any individual member.
3. Sharing Your Information
We share your personal data only in limited, clearly defined circumstances. Payment processors and banking partners based in the Philippines receive the minimum information necessary to complete your PHP transactions securely. Identity verification partners may receive copies of your documents solely for the purpose of confirming your eligibility to use the platform. If required by Philippine law, a court order, or a regulatory authority, we may be obligated to disclose certain account information. All third-party service providers we engage are bound by strict data processing agreements and are prohibited from using your information for any purpose beyond the specific service they provide. We do not share your data with advertisers or data brokers under any circumstances.
4. How We Protect Your Data
We apply industry-standard security measures to protect all personal and financial data stored on our systems. Data transmitted between your device and our servers is encrypted using TLS protocols, and sensitive account information is stored using strong encryption at rest. Access to member data within our organisation is restricted on a need-to-know basis, and all staff who handle personal information undergo regular data security training. Our systems are monitored around the clock for suspicious activity, and we conduct periodic security audits to identify and address potential vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and relevant Philippine authorities in accordance with applicable data protection regulations.
5. Your Rights as a Member
As a member of our platform and a resident of the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your account and associated data subject to our legal retention obligations. You may also withdraw consent for marketing communications at any time by contacting our support team at [email protected]. If you believe your data has been mishandled, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all privacy-related requests seriously and aim to respond within a reasonable timeframe. Further details on how to exercise these rights are available on our FAQ page.
6. Cookies and Policy Updates
Our platform uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how members interact with our mobile interface. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We may update this Privacy Policy from time to time to reflect changes in our services or applicable Philippine regulations; the revised version will always be published on this page with an updated date. Continued use of the platform after an update constitutes your acceptance of the revised policy. If you have any questions about cookies or any section of this policy, please reach out to our team at [email protected] or visit the FAQ page for quick answers.
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